Our Services
As a client of Outer Temple Chambers, you are at the centre of everything we do, whether you are a professional solicitor, in-house counsel or someone with no experience of the law.
We deliver a range of high-quality specialist services and are recognised as a leading chambers in many of the areas of law in which we practise. An open and friendly working style is combined with a modern business approach that delivers efficiency and value for money.
Focused on your needs
Our primary purpose is to deliver the highest quality of legal service and we take this very seriously. Everything else flows from this. Understanding your needs and exceeding your expectations is what we’re here for.
Our barristers have a range of styles, skills and specialisms. We will help you identify who is most appropriate for your case. Your barrister will take responsibility for your case without ever taking away ownership of it.
Building the right team
Chemistry is important in any successful working relationship and together we will choose the right team and appropriate level of expertise for your case.
Your legal team will work with you, keeping you informed and involving you at all stages of the case. If you have any queries you can contact our barristers and clerks and if they are not immediately available they will get back to you within 24 hours.
We aim to ensure that you feel you have got the very best from your barrister and from our staff.
Open communication
You have approached a barrister because you or your client needs specialist legal assistance. Our barristers will be honest with you about your chances of success and will recommend a course of action. Sometimes this means recommending that some avenues are not pursued, in favour of a strategy which is likely to be more productive.
We aim to establish a relationship of trust based on open communication in plain English, not legal jargon.
We will regularly seek your feedback on the quality of our service, including at the end of your case.
Feedback on our services
We invite you to provide us with feedback on your experience working with Chambers. Please complete the attached ‘End of case feedback questionnaire’ or for general feedback please complete the attached form ‘Our services to you’ .
What to do if you have a complaint
We pride ourselves on delivering a quality service to our professional and lay clients. Like all organisations we may occasionally make a mistake and we welcome your feedback and the opportunity to make amends. You can raise any concern directly with Christine Kings, our Commercial Director or you can download a copy of our complaints policy.
