Skip to content

What if I am not happy with the service I received?

We pride ourselves on delivering a quality service to our professional and lay clients. Like all organisations we may occasionally make a mistake and we would like you to contact us and give us the opportunity to make amends.

You can raise any concern directly with Rebecca Priestley, our Chief Executive, or you can view our complaints procedure.

If you are not satisfied with the response that you get from Chambers you have the right to make a complaint to the Legal Ombudsman. This is the independent complaints body for complaints against lawyers. You must make your complaint to the Legal Ombudsman within six years of the complaint arising (or three years from when you should reasonably have known that there was cause for complaint).

You can contact the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 9WJ, email: or telephone 0300 555 0333. If your complaint may amount to a breach of the Professional Code of Conduct of the Bar of England and Wales, the Legal Ombudsman will pass your complaint directly to the Bar Standards Board which is responsible for regulating barristers. For further details see:

Submit a confidential enquiry to the business team

  • This field is for validation purposes and should be left unchanged.

How Can We Help?

For more information please contact Rebecca Priestley.

Call: +44 (0)20 7353 6381 or email: